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Six Things to Change in Your Church Re-Entry Mindset

Dear Church Leader,

As your church prepares to exit lockdown and re-engage with in-person gatherings, it is vital to prepare for the coming months with the right mindset.  As you do, consider these six things:

The Slow Re-Entry

Be prepared for a trickle, not a downpour, of in-person attendance.  As restrictions lift, everyone will not come back at the same time or with the same expectations.  Some will come with enthusiasm, some with caution, and some with apprehension.  Understanding this reality is vital in protecting your heart from potential discouragement and disappointment.  Additionally, if we expect people to all come back right away, we will not be prepared to help those who will take time to feel comfortable and reengage with in-person gatherings or to minister to those who choose to engage exclusively online.

Therefore, adjust expectations and allow for people to engage at their own pace.  To aid in this, it might be helpful to heighten regular hygiene practices, remove any stigma for those who prefer to continue wearing a mask, and be sensitive to people’s personal space by keeping designated extra social-distance seating for those who would prefer it.

The Great Migration

One of the practical dynamics of a pandemic is that although people moved geographically, we didn’t see this manifest in the local church as most kept engaging digitally after they moved. Although a small percentage may decide to stay digitally connected with their previous church after they have moved away, most will begin looking for a new church home as restrictions ease.  This will have two effects. First, it can be discouraging for pastors who will be faced with what would have, typically, been a series of losses over eighteen months, condensed into a short few. Second, it calls on the church to prepare for an unusual influx of people in the coming weeks/months as those who have moved geographically to your area are looking for a new church home.

Thus, as you prepare to welcome your congregation back, put extra energy into your newcomer strategies and hospitality ministry.  Consider ways to let new people in your community know of your church as they begin to look for a new church home.  Be sure to do this physically (signs, postcards, etc.) as well as digitally (Google and Facebook Ads).  Above all, remember that digital is the new front door.  If you haven’t done so already, be sure your newcomer engagement strategy includes, and even focuses on, your digital platforms.  Keep your website, social media, and live streams up to date with excellence and authenticity as people will attend digitally before they attend physically. 

The New Hybrid Normal

It is also important to recognize that, like most things in society (movies, education, work, etc.), people will desire a hybrid (physical and digital) approach, embracing the benefits of both.  As a result, people will engage with church physically less often and when they do, they will be looking for personal relationships and physical community.  The shift away from large performance-centric gatherings will continue and the growth of artisanal community expressions (both digitally and in-person) will continue to emerge and grow in dominance.

Thus, as you regather physically, pour increasing energy into community and relationships.  Additionally, don’t ignore digital and the unique gifts it offers your people to stay connected, foster community, and minister to people untethered by geographic restraints.

The Rebuild

As you look into the coming year, it is imperative that you begin to adopt a rebuilding mentality.  If you entered Covid with a mature church with great structure and momentum, it would be foolhardy to assume that mentality will work coming out of Covid.  As we exit Covid, your church will need to act more like a church plant than an established church.

Just as when a sports team enters a rebuilding year, you will need to adjust your mentality accordingly (change how you allocate resources, get back to the basics, simplify, adjust your expectations, focus on different priorities, etc.). Take time over the summer to review your ministry strategy and re-emerge focusing on the fundamentals that make your church unique.  If you don’t know what that is, this is a great time to discern it with your leadership team and relaunch into the Fall.  Don’t fall for the temptation to go back to what was.  Move forward engaging with a world that will look very different than it did a year, two, or five years ago.

The Great Divide

One of my brilliant colleagues made the apt observation that we will need to press into reconciliation in the coming year.  The world is increasingly divided, and the church is no expectation.  Your church cannot achieve its mission if it is divided, and Jesus wants us to show the world that we are His disciples by our love.  As a result, I believe this is our moment to be a shining city on a hill, glowing with the light of Jesus’ redemption and reconciliation.  God’s mission depends on it!

The Fall Out

As you enter this next year, I want to warn you.  It will be hard!  Not only will it be filled with rebuilding, but it will also be filled with broken and hurting people.  When disaster strikes it is not until after the devastation that people begin to deal with the internal pain and brokenness it created.  We would be naïve to assume that things will just spring back to life in people’s lives after the immediate effects of Covid are over.  People will be hurting emotionally, spiritually, and physically as we re-emerge from Covid.  Let us be prepared for the difficult times ahead by doing what we do best: pastoring, loving, and caring for people with the grace, hope, and love of Jesus.  Let us also be prepared that some of those hurting will be us.  Do not ignore your own brokenness as you care for others.

The Hope

Although our mindset needs to change as we engage in the coming months, the main things do not.  Jesus is still on His throne, and He is leading His Church.  Although the coming year will be filled with challenges, take heart.  Jesus is good, He has overcome, and He will lead us! 

As Jesus said, “In this world, you will have trouble. But take heart! I have overcome the world.” (John 16:33b, NIV) 

Shifting Gears: From Crisis Response to Strategic Planning

COVID 19 – Phase Two Continued

Part Four: Shifting Gears from Crisis Response to Strategic Planning

Today is fifty-some days of social distancing.  It is hard to believe that we have been in this stage for so long already.  If you are beginning to feel weary, confused, overwhelmed and exhausted as a leader, this totally makes sense.  Your feelings are normal and predictable. 

Fifty-some days ago, you went into “crisis mode.”  As you entered crisis mode, there was a flurry of information to process and a rush of decisions to be made.  As my colleague Ryan and I recently discussed, it was the right gear to shift into, but it is also a gear you can’t be in for too long.

As a result, the weariness, lostness, confusion, and even discouragement you may be feeling are not unusual or a sign that there is something abnormal with you.  In fact, these feelings are to be expected.  They are simply an indicator that you were in the right mode/gear for the road you were on.  The challenge is, this road isn’t at its end and there are still many miles ahead.  As a result, we need to find a new gear for the long haul (no one knows how long this road will be, but it is months not weeks until we will be able to gather in larger numbers again).

I don’t know what that specifically looks like for you (your role, your church, your ministry, etc.), but I do know that preparing for a short road trip looks different than a long one.  You plan different, you prepare different, you have a different mentality and expectations going in.  It is time (if you haven’t started already) to repack and prepare for the long road ahead.

It is time to shift gears!

In the coming weeks (if you have not already done so), I would challenge you to begin shifting from crisis mode to strategic planning mode.  Take time with your team and begin creating or readjusting for a long-term exclusively online strategy of ministry, pastoral care, community engagement, staffing, budget, etc. to make it through the long journey ahead. 

I don’t say any of this to add stress or anxiety in you.  Instead, I write with words of hope, that a different and more sustainable gear is possible.  And with an encouragement that it is time to press the clutch (slow down, think, pray and rest) and shift gears into the one that strategically plans for the long road ahead, trusting that God will lead you forward.

As I said early on in this crisis, this will most likely be the most difficult season of your leadership life and career but is also holds the possibility to be the most meaningful and fruitful.  Consequently, it is time to lead with unprecedented dependence on the Holy Spirit, humility and courage. 

Shift gears and lead on!

COVID-19 Phase Two: Next Steps

Dear Fellow Pastor,

As you enter into another week of COVID-19, I thought I would write some needed words of encouragement and some important things to consider.

First, I want to recognize the compounding toll of this season on your life and ministry.  If you are like me, the initial rush of adrenaline common in crisis has worn off and the endless stream of challenges remains.  Consequently, you are probably feeling a bit worn out and stretched thin.  If so:  Stop.  Breathe.  Pray.  Care (for yourself, your family, as well as your spiritual, emotional, and physical well-being).  Lead. (in that order)

I’m not sure if this is universal, but I have worked harder in these last two weeks than ever before in my pastoral career.  I want to remind us that this is a marathon, not a sprint and we have yet to approach the first giant hill in the race (we will face the first of several waves in COVID-19 in the next couple of weeks).  Thus, it is vital to take a breath and prepare as we will be stretched beyond ourselves in the coming days.

As we approach the unknown future with huge leadership challenges and pastoral care needs, I want to humbly remind you of a truth you know and have preached about several times. 

Sometimes God allows us to experience more than we can handle in our lives, and when we do, we discover that at the end of ourselves, we meet the unfiltered and endless goodness and greatness of our God.  God is with you and He will not fail!  Therefore, be strong and courageous.  Take each day, each step in the marathon ahead, with trust in God’s goodness and grace as well as the promise that He cares for you, your family, and the church you lead infinitely more than you.

Second, I would humbly offer the following to consider in this season ahead as you lead your community of faith:

  • Don’t journey these uncharted waters alone!  Any expeditionary mission into uncharted territory knows the importance of travelling as a team.  Therefore, gather some other pastors/leaders around you for mutual encouragement.  This will most likely be the hardest season of your ministry career and you can’t do this alone.  If you don’t feel it yet, you will.  You need Jesus and you need others to cheer you on!  If you feel alone and you don’t know where to turn, I’d be more than honoured to hear your heart, encourage you, and pray for you in this season (just contact me anytime).  We are all trying to find our way and the worst thing we can do is push through the fog of this season alone.  Rather, let’s be fellow sailors on this expedition together, calling, helping and encouraging each other forward through the fog.
  • We will get through this, but it will be a long and difficult journey.  I think we all need to be reminded of this hope.  This season will not be weeks; it will be months (some predict a year).  However long this season will be, it will end at some point and ministry will readjust to a new normal (whatever that is!).  I think we need to honestly face the enormity of this challenge and its implications but also be reminded, with hope, that it will not prevail, and Jesus will prove to be faithful!
  • Don’t be lulled into complacency, flatten the curve and escalate care.  We may flatten the curve of COVID-19 in some way (I pray we are successful) but that will just slow down the impact of what will affect many of us (I also pray for an effective treatment with hope but plan with a sober assessment of the current facts).  Thus, this is the time to be prepared and plan!  Have a plan to care for the sick.  Have a plan to care for those in financial peril.  Have a plan for those in relational crisis (whatever cracks a marriage or family has will be burst wide open).  Have a financial plan for your church as economic realities hit.  Have a plan for congregational and community care for your church and make yourself redundant (in order words, not having all care dependant on you, as you may get sick at some point) as well as have a plan to reach your community in this season.  These are the moments leaders are made for and when great leaders are forged!   
  • Continue to grow your online presence and invest resources (however limited) here.  Be creative, be innovative, empower younger leaders, and be willing to fail.  Although you are managing limited resources, this is the time to invest where people are.  If you are in an older demographic as a leader, have younger leaders on your online ministry leadership team and use their assessment of what is working and not working.  Be honest about your prejudices here: your perspective of what is working online is probably blinded by your age and you need younger voices to help you see what you may be blind to.

In all of this, remember the promise of Jesus to His disciples who would face great hardship and challenges as they followed Him, “I have told you these things, so that in me you may have peace. In this world you will have trouble. But take heart! I have overcome the world.” (John 16:33, NIV)

Pastors: Take heart!  This pandemic will not win.  Jesus has overcome!  These are the moments the Church was made for.  Therefore, let us collectively shine our lights in the flog of fear and uncertainty with the eternal hope and love of Jesus!