Category Archives: technology

In Search of a Digital Missiology

The digital pivot happened fast!

Although many churches struggled with engaging digitally over the last decade, the circumstances of COVID-19 forced a change.  What church leaders had been apathetic about, opposed to, or fearful of became a necessity.  As a result, the church enthusiastically transitioned to digital.

The church pivoted. Although churches pivoted out of necessity, some did so without critical reflection.  Even though we have become very aware of our missiological failures and the colonialism that dominated previous missionary movements, I fear we are in danger of repeating our past mistakes.

The missionary movements of the past often resulted from technological advancements that opened new mission frontiers.  In the rush and excitement of these new opportunities, the church often neglected the hard work of learning the language, understanding the culture, and contextualizing the gospel. 

We are in danger of making these mistakes with digital ministry!

In the rush to digital engagement, we didn’t consider the fact that digital culture is different from in-person ministry steeped in print culture.  Online ministry is cross-cultural.  With the same pragmatic excitement that sparked the missionary movements of old, we entered digital culture with an in-person ministry methodology.  We moved Bible studies to ZOOM and we live-streamed worship gatherings.  As we did, we soon discovered that the transition wasn’t as effective as we expected.  We discovered that in-person is different than digital. Instead of seeking to understand and translate ministry to digital culture, adapting our methodologies accordingly, we forced them onto a digital culture.  Consequently, they were ineffective and demoralizing.  They demonstrated our propensity to repeat our colonial past.

In the transition to digital, some of our churches had to lay off staff.  In a sad parallel to the colonial missionary movements of the past that ignored local expertise, most churches laid off their digital locals (younger staff fluent in digital culture) and kept the digital tourists (older staff unaware of digital culture).  Consequently, I implore all the senior leaders who will rebuild their staff and leadership teams after the pandemic to rebuild them with digital locals and not just with digital tourists.  Do not repeat our colonial past.

As the church digitally went beyond traditional borders (geographic and linguistic), it was blind to context and culture. In the same ethnocentric enthusiasm of our ancestors, many ignored the hard and difficult work of contextualization. The following are two of many examples. First, digital ministry’s strength and potential lie not only in its ability to spread wide but in its ability to go deep. Community is built and experienced differently online. Second, in digital culture, people want to be part of the content they consume. Ignoring this cultural distinctive will lead to poor engagement and a lack of effectiveness.

We need a better digital missiology!

The digital shift is not going away.  People will not work, learn, shop, play and worship in the same ways again.  Digital has shown its limitations, but it has also shown its capabilities.  The digital mission field has opened, and it is ripe for harvest. 

We are in danger of repeating our past mistakes.  I want to call us, in humility, to slow down and discover a better missiology.  I want to call us to learn about digital culture as we enter it on mission.  To do otherwise is not simply ineffective, it is counterproductive.  Digital is different and your digital ministry must be shaped accordingly.

To learn more about digital culture, Effective Online Ministry and Digital Mission:

Check out my upcoming online workshops with Ambrose University (back by popular demand) – Effective Online Ministry (October 21, November 4, November 18).  Register here.

Read my recent book: Digital Mission: A Practical Guide for Ministry OnlineAvailable now in eBook format at Amazon, Kobo, Google Play, and the Canadian Bible Society (print book available soon).

Crossing the Social Media Bridge

The following is also published in The Vermilion Standard

I have never personally seen Confederation Bridge but I hear it is something to behold. Spanning thirteen-kilometers, the bridge drapes the Abegweit Passage of the Northumberland Strait, connecting Prince Edward Island with the mainland (New Brunswick). It is an amazing feat of engineering and currently holds the Guinness World Record for the longest bridge over ice (winter).

In many ways, it is a perfect metaphor for social media and its ability to connect people like never before. For the first time in history, people have the ability to connect instantly with multiple people, in multiple places, across multiple devices and in multiple languages (using translation technology). In this way, social media is a gift to humanity and a bridge that has the potential to bring people together in unprecedented ways.

Although our hyper-connected world has given us the ability to connect with more people faster and further than ever before, paradoxically, people have never felt more alone. It is a phenomenon Sherry Turkle terms as, “Alone Together.”

In the midst of this unprecedented hyper-connected world, people are increasingly feeling isolated and alone. In many ways, social media has given us the gift of a bridge but we haven’t learned to cross it into the deep and meaningful relationships it has the potential to help facilitate. Just as a bridge is not the end but the means to the end, social media is a means to relationship rather than the relationship you need to have.

To put it another way, too many people have a relationship with social media rather than utilizing social media as a means to have increasingly meaningful relationships with others. Building on the bridge metaphor, we have gotten on the bridge and enjoyed the view but few of us have learned to cross it and experience the wonders on the other side.

We are challenged to then use social media as a bridge to friendship not the destination.

Consider this wisdom given in the Bible about friendship: “A man of many companions may come to ruin, but there is a friend who sticks closer than a brother.” Proverbs 18:24, ESV

So many of us are “friends” with more people than we were before social media but we are still very alone. We have not experienced the gift of true friendship with others that social media has promised to provide. Therefore, my challenge for us is to use social media as the bridge it is destined to be rather than a destination of desertion. Let us use it to cross barriers and experience the deep community and friendships we were created for.

We were created to live on the other side of the bridge – in rich community – but too many of us are lost on it, unaware of what is available on the other side.

The Unnecessary Upgrade

The following is also publish in the Vermilion Standard.

As we enter the New Year, there is a good chance you have braved and, hopefully, survived the Boxing Day shopping madness.

Boxing Day – the day we buy things we don’t need to replace stuff that still works.

We live in an upgrade infused culture where we upgrade everything.  If you have a traditional tube TV, you need to upgrade to a flat screen TV and, with new technology coming out this year, you will soon feel the obsessive need to upgrade to the new thin curved TVs.

Whether one is talking about appliances, phones, computers, electronics, etc., there is no doubt that our fascination with upgrading is perpetrating a lie in our collective consciousness.

Consider how an upgrade infused culture begins to effect how we look at people and relationships.  In an upgrade infused culture, we begin to believe the lie that people are disposable, consumable, and upgradable.  If you don’t like the person you are married to, perhaps outgrowing them, then it is time to find someone else even better.  If your friends are not serving your needs and causing you enjoyment, then it is time to get new friends.

If this sounds good and preferable, you may have been drinking the Upgrade Kool-Aid.

Consider this phenomenon from a different perspective.  What if all of your friends left you because you were not meeting their needs and they outgrew you?  What if your spouse, after years of life together, left you for an updated relationship?  What if you were on the other side of the upgrade transaction, left alone and abandoned at the relationship recycle center.

The Bible calls us to live in relationship with others in a way that intentionally lives outside the culturally embraced upgrade mentality.  We are called to commit to our marriage partner for life and to our friends when things get difficult.  We are called to love others even when it is painful.  We are even called to love our enemies.

In all relationships, we are called to live the Golden Rule: to love and treat others, as we would want to be loved and treated.  In other words, we are called to reject the notion of relational upgrading.

This New Year, reject upgrading in relationships and see what God might teach you as you love others and stay committed to them, even when it may, in our consumerist mentality, seem easier to upgrade.  What might God want to teach you about Himself, about yourself, and about the other people in your life?

Before You Give Up On Social Media…

Social media is often accused of making society more narcissistic and self-centered.   Although there is truth embedded in the diagnosis, I argue against the treatment that is often prescribed.  The disease does exist but the underlying problem is not the technology – it is us.

In many ways, social media is a technology that has given everyone a platform and a megaphone.  It allows everyone a voice without filter or control.  As a result, the megaphone amplifies what we all, unfortunately, have always cared most about – ourselves.  These megaphones are addicting, ubiquitous, frustrating and, I would argue, hopeful.

In many ways, social media has taken the web of the Internet and placed interconnected megaphones of self-expression everywhere.  This reality frustrates us and, as a result, we protest, complain and even threaten to give up social media completely.  We consider and contemplate putting the megaphone down in protest.

Before you give up on social media and put the megaphone down, try turning it around.  

There are reasons people are posting information about themselves on their social media channels.  People desire to be heard, loved, respected, etc.  Social media provides a unique and amplified opportunity to express these needs but it also provides a unique and amplified opportunity to hear what is going on in the lives of our friends, family, and culture.

I often picture social media as millions of people with megaphones shouting words, ideas, pictures, links, etc. at each other in amplified fashion.  But what would it look like if we took that same technology and turned it around, allowing us hear the hurts, challenges, successes, desires, etc. of our friends, family, and culture?  What would it look like for God to use us in amplified fashion through our amplified listening and awareness of others?  What would it look like to use social media in a way that allows us a unique and amplified view of what God is doing in our world?

Before you give up on social media and put the megaphone down, try turning it around.

The Future of Privacy in a Digital Age

Google recently unveiled Google Glasses for beta testing (see the news story here), bringing up a number of questions regarding the future of privacy.

In the pre-digital age (before the Internet, social media and mobiquity (ubiquitous use of mobile technology)), a sign of one’s wealth and power was demonstrated as public fame.  Although we are still riding the crest of this wave, it is beginning to break on the shores of the present.  As that wave breaks on the present’s shore, it will begin to pull back into the ocean of history, reversing direction and changing culture’s landscape in the process.  One of the many impacts of the retreating waves of history is the reversal of public and private.   As the crest retreats, privacy will become a sign of wealth and power rather than public fame.

The controversy and conversation that Google Glass is creating highlights this shift.  The future of technology will, increasingly, compress everything into the public sphere with accumulative complications.  Google Glass is the latest manifestation of this increasing reality, conjuring several privacy related questions:

  • Where is it appropriate for the average person to film and publicly broadcast, and where is it not?  
  • What is private and what is public?  
  • Are private and public distinctions an increasingly archaic and obsolete distinction in an emerging digital society?

It is an interesting observation that although the general populace is, typically, infuriated by the government’s video surveillance, they are largely ignorant of the pervasive cameras in their possession, sharing videos, pictures, audio and text that are filtered through private companies’ servers (this information is then sold to the highest bidder – remember with free services (Gmail, Instagram, Google, Facebook, Twitter, etc.), you are the product being consumed).  Consequently, we have moved away from cities with thousands of cameras (owned, operated and regulated by governments and corporations) to cities with millions of cameras (owned and maintained by individuals, filtered through private companies’ servers, with little to no regulation).

In our emerging world of DUB (this is an acronym for my phrase “Democratized Ubiquitous Broadcasting”), will privacy, rather than public fame, be the new sign of wealth and power?  Will wealth be shown through the ability to hide?  Will wealth create privacy behind virtual digital fences the way it does with physical mansions and estates?  Will a sign of wealth be anonymity, in a way the vast majority of the populace can’t experience?

I am, intentionally, posing questions rather than answers.  As we enter the digital future, in mobiquitous fashion, we need to be asking these questions – recognizing the ubiquitous effects of social media and Internet technology.